Privacy Policy

Monky · Last updated: August 2026

This Privacy Policy describes how Monky (“we”, “us”, the developer of the Monky app, reachable at support@monkyapp.xyz) collects, uses, and shares information when you use the Monky mobile application and related services.

Information we collect

• Account data — If you sign in (for example with Apple or Google), we receive identifiers needed to authenticate you and sync your progress (such as a user id and, when provided by the sign-in provider, an email).
• Profile & quiz answers — Optional first name, age range, and onboarding answers about habits and goals you choose to provide. Some of this content may be sensitive. We process this only with your consent when you submit those answers, to personalize your plan. We do not sell it. You can withdraw consent by deleting your account.
• App progress — Rank, lessons completed, streaks, reset logs, preferences, blocker settings you choose, and similar in-app data stored to provide the service.
• Subscription status — We receive subscription and entitlement information from Apple/Google and our subscription management partners to unlock Monky Pro features and schedule trial reminders.
• Analytics — We use product analytics to understand how features are used (for example which onboarding screens are viewed and whether signup or purchase buttons are tapped). Events may include device type, app version, and funnel metadata. We do not send your quiz answer text, selected symptoms, or dependence scores to analytics. We do not use analytics to sell your personal data or for cross-app tracking advertising.
• Notifications — If you enable reminders, your device may show local notifications you configure. If you start a free trial, we may schedule a local reminder before it ends so you can cancel in time. We do not read messages from other apps.
• Screen Time / blockers (on-device) — If you enable optional blockers, Apple Screen Time / Family Controls APIs run on your device to restrict selected apps or websites. We do not upload your selected app list or browsing inventory to our servers.

How we use information

• Provide and improve Monky (progress sync, subscriptions, support).
• Measure product quality and onboarding (analytics).
• Protect the service and comply with legal obligations.

Service providers

We use trusted third-party processors to host accounts and data, manage subscriptions, and run product analytics. Apple and Google handle app distribution and in-app purchases when applicable. Each provider processes data under its own terms and privacy policies.

Data retention

We keep account and progress data while your account is active and as needed to provide the service. After you delete your account, we aim to erase or anonymize personal data from our active systems within 30 days, except where we must retain limited records longer for legal, tax, or dispute reasons (for example abbreviated billing records).

Account & data deletion

You can permanently delete your account and associated Monky data at any time from within the app: open Settings → Delete account. This erases your progress, streaks, and subscription records from our systems. Related subscription and analytics identifiers are removed or dissociated where our tools allow it. Apple and Google require you to cancel auto-renewing billing in their subscription settings (the app opens Manage subscription / App Store subscriptions for you). You may also email us to request deletion (see Contact). We will confirm completion within 30 days where required by law.

Your choices & rights

• You can sign out and manage subscription billing through Apple / Google settings or Settings → Manage subscription.
• You can disable notifications in your device settings.
• Depending on your region (including the EEA/UK), you may have rights to access, correct, delete, restrict, or port personal data, and to object to certain processing. Contact us to exercise these rights.
• Where we rely on consent for sensitive onboarding answers, you may withdraw that consent by deleting your account or contacting us.

Children

Monky is intended for adults. It is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.

International users

Monky is operated from Belgium. If you use Monky from outside Belgium, your information may be processed in Belgium, the EEA, the United States, or other countries where our service providers operate. Where required, we rely on appropriate transfer safeguards.

Changes

We may update this policy. Material changes will be reflected by updating the date above and, when appropriate, in-app notice.

Contact

Privacy questions and data requests: support@monkyapp.xyz.